Due to the nature of this business and for security reasons, we CANNOT accept REFUNDS, EXCHANGE BY STORE CREDIT ONLY!! You have 15 days from the time the item(s) was delivered to send it back for an exchange. (PLEASE read our FAQ’s about the cincher being tight before sending it back.) Returned items must be unused, unaltered and returned in the original packaging.
Also, due to health regulations, THERE WILL BE NO RETURNS on the following items for sanitary purposes: Butt Lifter, Instant High Waisted Brief Panty With Butt Booster, High-Waisted Panty Shaper With Booty Lift, and Body Shaper with Butt Lifter. NO EXCEPTIONS!
YOU ARE RESPONSIBLE FOR ALL SHIPPING CHARGES TO AND FROM. ALL ITEMs MUST BE CLEAN, UNWORN AND ODOR-FREE. All items must be in its original packaging. ANY ORDER RECEIVED WITHOUT ITS ORIGINAL PACKAGING OR LABEL MAY BE CHARGED A RESTOCK FEE OF $10.00. PLEASE INCLUDE THE INVOICE IN YOUR RETURN PACKAGE SO WE CAN IDENTIFY WHO YOU ARE. Also, please keep the tracking number for delivery confirmation. If the item is not returned within 15 business days, we cannot accept it for an exchange. If the item is returned after 15 days, it will be returned to you. For International customers, we allow up to 30 days to have the item returned. (NO EXCEPTIONS!) Should an item get lost in the mail due to postal service or stolen once delivered, it is not Insta Curve's responsibility to replace it!! PLEASE Contact your carrier! Customers now have the option to add signature to their package at checkout.
Insta Curves LLC
1101 North Kings Highway Suite 104
Cherry Hill, New Jersey 08034